Shipping Policy

Shipping Procedures

At Dukakeen.com customer satisfaction is our top priority, and this is why we take the utmost care to deliver your products straight to you as safely and fast as possible. Our shipping methods ease your everyday life, keeping your focus on your priorities and not on our logistics. Goods are shipped to our facility from China, India, Dubai, and Bahrain warehouses.  And Dukakeen monitors your order from the point where it leaves our warehouse to when it is in your hands. Whether it’s an Apple watch or a Lego set, your order will be safe in our hands till it’s in yours.

Express Delivery

Some of our items have an "Expedited Delivery" option, which means that they will usually be delivered faster than regular items for an additional fee. You can see the delivery estimates and fees by adding an item to your cart.

 

Handling and Delivery

The Warehouse team agent inspects all our goods after it is packed and handed over to a courier team for final delivery. If any physical damage is found in the packaging upon delivery, please notify the delivery team immediately and you may return the package immediately.

 

Dukakeen may cancel any order for a full refund if any of the items in an order are prohibited by your country's customs. While we try to filter only allowed items, we may on occasion have products appear on the search page that is prohibited in your country. We will contact you about how best to proceed.

 

For more information on our shipping policy, Email us a info@dukakeen.com