Terms of Use

1. Introduction

Welcome to Dukakeen.com, an e-commerce portal operated by Dukakeen ECommerce WLL in the Kingdom of Bahrain. By accessing or using our website, you agree to comply with and be bound by these Terms of Use. Please read them carefully.


2. Acceptance of Terms

By using Dukakeen.com, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use, as well as our Privacy Policy. If you do not agree to these terms, please do not use our website.


3. Changes to Terms

Dukakeen.com reserves the right to change, modify, or revise these Terms of Use at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the website following the posting of changes constitutes your acceptance of those changes.


4. Use of the Website

  • Eligibility: You must be at least 18 years old to use this website. By using Dukakeen.com, you represent that you are at least 18 years old.
  • Account Registration: You may be required to create an account to access certain features of the website. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
  • Prohibited Conduct: You agree not to use the website for any unlawful purpose or in any way that could harm, disable, overburden, or impair the website.


5. Intellectual Property

All content on Dukakeen.com, including text, graphics, logos, images, and software, is the property of Dukakeen ECommerce WLL or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, or create derivative works from any content on this website without our prior written permission.


6. Product Descriptions

Dukakeen.com attempts to be as accurate as possible in describing products. However, we do not warrant that product descriptions or other content on the website are accurate, complete, reliable, current, or error-free. If a product offered by Dukakeen.com is not as described, your sole remedy is to return it in unused condition.


7. Pricing

All prices listed on Dukakeen.com are in Bahraini Dinars (BHD) unless otherwise specified. We reserve the right to change prices at any time without notice. In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price.


8. Orders and Payment

  • Order Acceptance: Your receipt of an order confirmation does not signify our acceptance of your order. We reserve the right to accept or decline your order for any reason.
  • Payment Methods: We accept various payment methods as detailed on our website. Payment must be received before we can process your order.


9. Shipping and Delivery

Shipping and delivery times are estimates and are not guaranteed. Dukakeen.com is not responsible for delays caused by third-party delivery services.


10. Returns and Refunds

Please refer to our [Return and Refund Policy](#) for detailed information on returns and refunds.


11. Disclaimer of Warranties and Limitation of Liability

  • Warranties: Dukakeen.com is provided on an “as is” and “as available” basis. We make no warranties, express or implied, regarding the operation of the website or the information, content, materials, or products included on the website.
  • Limitation of Liability: To the fullest extent permitted by law, Dukakeen ECommerce WLL shall not be liable for any damages of any kind arising from the use of this website, including, but not limited to, direct, indirect, incidental, punitive, and consequential damages.


12. Indemnification

You agree to indemnify and hold harmless Dukakeen ECommerce WLL, its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable attorneys’ fees, arising out of or in any way connected with your use of the website or breach of these Terms of Use.


13. Governing Law

These Terms of Use are governed by and construed in accordance with the laws of the Kingdom of Bahrain. Any disputes arising under or in connection with these Terms of Use shall be subject to the exclusive jurisdiction of the courts of the Kingdom of Bahrain.


14. Contact Us

If you have any questions about these Terms of Use, please contact us at:

– Email: support@dukakeen.com

– Phone: +973 17225555

– Address: Dukakeen E-commerce WLL, 9th Floor, Fakhro Tower, Building 470, Road 1010, Block 410, Manama, Bahrain

Thank you for visiting Dukakeen.com. We hope you enjoy your shopping experience.