Privacy Policy

Effective date: 02/10/2022

At Dukakeen.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and disclose your data when you interact with our website and services. By accessing or using our website, you consent to the practices described in this policy. If you do not agree with the terms of this Privacy Policy, please refrain from using our services.

 

1. Information We Collect:

We may collect the following types of information when you use our website:

a. Personal Information: This includes information that can be used to identify you personally, such as your name, address, email address, phone number, and payment details.

b. Usage Information: We may collect non-personal data related to your interaction with our website, such as your IP address, browser type, device information, and browsing behaviour.

c. Cookies and Similar Technologies: We may use cookies and similar technologies to track user activity and improve our services. You can manage your cookie preferences through your browser settings.

 

2. How We Use Your Information:

We use the collected information for the following purposes:

a. Order Processing: To process and fulfil your orders and to provide customer support related to your purchases.

b. Website Improvement: To enhance and customize your experience on our website and improve our services.

c. Communication: To send you updates, promotions, and important information about our products and services, with your consent.

d. Legal Obligations: To comply with applicable laws, regulations, and legal requests.

 

3. Data Security:

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

 

4. Third-Party Services:

We may use third-party services (e.g., payment processors) to facilitate transactions or improve our services. These third parties may have access to your information, but they are obligated to protect your data in accordance with their own privacy policies.

 

5. Data Retention:

We will retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

 

6. Your Rights:

You have the right to:

a. Access and correct your personal information.

b. Withdraw your consent for data processing.

c. Request the erasure of your personal data when it is no longer necessary.

d. Lodge a complaint with the relevant supervisory authority if you believe your rights have been violated.

 

7. Children’s Privacy:

Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a child without parental consent, we will take appropriate steps to delete the information.

 

8. Changes to this Privacy Policy:

We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. We encourage you to review this page regularly to stay informed about our data practices.

 

9. Contact Us:

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at info@dukakeen.com

By using our website, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.